Customer Experience and Retentions Representative Jobs at RingCentral in Manila, Philippines
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Company RingCentral is offering job opportunities for the position of Customer Experience and Retentions Representative in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
RingCentral operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | RingCentral |
| Position: | Customer Experience and Retentions Representative |
| Job Location Type: | Hybrid |
| Region: | Manila - Philippines, Philippines |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a passionate and skilled Customer Experience and Retentions Representative to join our team. As a representative, your primary responsibility will be to deliver exceptional customer service and ensure customer satisfaction. You will be responsible for handling inquiries, resolving complaints, and providing guidance and support to customers.
In addition, you will play a crucial role in customer retention efforts. You will proactively engage with customers, identify their needs, and offer appropriate solutions to ensure their continued loyalty. You will analyze customer data and provide insights to improve our products and services, contributing to the overall success of our company.
To excel in this role, you should possess excellent communication skills, both written and verbal. You should have a customer-centric mindset, be able to work in a fast-paced environment, and have strong problem-solving abilities. Previous experience in customer service or sales is preferred.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Philippines |
| City | Manila |
| Full Address | H3Q6+47G RingCentral Philippines, Topaz Road, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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