Philippines Jobs

Customer Experience Associate III Jobs at CONDUENT in Pasay, Metro Manila

CONDUENT company logo
Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

CONDUENT is currently accepting applications for the position of Customer Experience Associate III in the Pasay area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

CONDUENT operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CONDUENT
Position:Customer Experience Associate III
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

As a Customer Experience Associate II, you will play a crucial role in ensuring the highest level of customer satisfaction for our company. Your primary responsibility will be to address customer inquiries and provide exceptional service through various channels, including phone, email, and live chat.

You will be responsible for resolving customer issues and providing accurate and timely information, ensuring a positive customer experience. Collaborating with different departments, you will also track and escalate customer concerns, ensuring effective and prompt resolution.

Requirements:

  • Minimum of 3 years of experience in customer service
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in using customer service software and CRM systems
  • Exceptional attention to detail and organizational skills

If you enjoy working in a fast-paced environment, possess excellent interpersonal skills, and have a passion for providing exceptional customer service, we invite you to join our team.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasay
Full Address Conduent, 7th Floor, One E-Com Center Building, Mall of Asia Complex, Harbor Dr, Pasay, 1300 Metro Manila, Philippines
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Company Information

CONDUENT

CONDUENT is a prominent multinational corporation that offers a wide range of business process services in the Philippines. With a strong presence in the country, CONDUENT provides innovative solutions in areas such as customer care, transaction processing, automation, analytics, and digital interactions. The company is renowned for its commitment to delivering exceptional customer experiences and driving operational efficiency for clients across various industries. With a highly skilled workforce and cutting-edge technology, CONDUENT continues to be a trusted partner for businesses seeking reliable and scalable BPO solutions in the Philippines.