Philippines Jobs

Customer Experience Associate Jobs at Philippine Savings Bank in Makati, Metro Manila

Philippine Savings Bank company logo
Published 7 hours ago

Philippine Savings Bank is currently accepting applications for the position of Customer Experience Associate in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Philippine Savings Bank operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Philippine Savings Bank
Position:Customer Experience Associate
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

As a Customer Experience Associate, you will assist deposit and loan clients with current and delinquent accounts (Normal Collections, 0–89 days past due). You will manage post-booking and after-sales matters, including product and account inquiries, insurance concerns, and document release, while complying with bank policies and required turnaround times. You will handle after-sales inquiries via the 24/7 Customer Experience Group (CXG) hotline at (02) 845-88. This full-time, on-site role requires timely, policy-compliant service focused on maintaining client satisfaction and protecting the bank’s operational standards.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Makati
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Company Information

Philippine Savings Bank

Philippine Savings Bank (PSBank) is a prominent financial institution in the Philippines, established in 1960. It specializes in savings and consumer banking, offering a wide range of financial products including savings accounts, loans, and investment plans. With its commitment to customer service and innovation, PSBank aims to enhance the banking experience for Filipinos. The bank operates numerous branches nationwide and is dedicated to providing accessible banking solutions that cater to the diverse needs of its clients, helping them achieve their financial goals.