Philippines Jobs

Customer Experience Associates Jobs at Full Potential Solutions in Davao City, Davao del Sur

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Published 8 months ago

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Full Potential Solutions is currently seeking applicants for the position of Customer Experience Associates in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Full Potential Solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Full Potential Solutions
Position:Customer Experience Associates
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Job Type:Full-time

Job Description

We are currently looking for Customer Experience Associates to join our team. As a Customer Experience Associate, you will be responsible for ensuring our customers have a positive and satisfactory experience with our products and services.

Your main tasks will include:

  • Assisting customers via phone, email, or live chat to address their inquiries and resolve any issues they might have.
  • Providing information and guidance to customers regarding our products and services.
  • Managing and updating customer accounts in our database.
  • Collaborating with other teams to address customer complaints or concerns.

To be successful in this role, you should have excellent communication skills, both verbal and written. You should also have a customer-centric mindset and the ability to handle difficult situations with empathy and professionalism.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Davao del Sur
City Davao City
Full Address Full Potential Solutions Davao, Damosa Diamond Tower, 21 J.P. Laurel Ave, Lanang, Davao City, 8000 Davao del Sur, Philippines
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Company Information

Full Potential Solutions

Full Potential Solutions is a leading business process outsourcing company headquartered in the Philippines. With a commitment to delivering exceptional customer experience, the company offers a wide range of services including customer support, sales, and back-office solutions. Their team of highly skilled professionals, cutting-edge technology, and customer-centric approach makes them a preferred partner for clients across industries. By leveraging their expertise, Full Potential Solutions helps businesses achieve their full potential by enhancing customer satisfaction, driving revenue growth, and optimizing operational efficiency.