Customer Experience Director Jobs at Alorica in Makati, Metro Manila
Welcome to our job portal, where Alorica is offering exciting employment opportunities for the position of Customer Experience Director in the Makati area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Alorica, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Alorica. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Alorica |
| Position: | Customer Experience Director |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Essential Duties & Responsibilities:
- Develop and execute financial plans, including Profit & Loss, for client programs.
- Lead Operations Managers to achieve program KPI and revenue goals.
- Implement performance strategies in alignment with company vision.
- Manage hiring and staff processes to meet client expectations.
- Communicate strategy to the management team and drive continuous improvement.
Experience:
- 5 years of Operational Management experience in large call centers, preferably in BPO.
- Experience in handling technical programs and financial management.
- Previous client management experience in BPO is desired.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | L30, Alorica, Inc., Alphaland Southgate Tower, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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