Philippines Jobs

Customer Experience Lead Jobs at Philip Morris International in Taguig, Metro Manila

Philip Morris International company logo
Published 2 weeks ago

Company Philip Morris International is offering job opportunities for the position of Customer Experience Lead in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Philip Morris International operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Philip Morris International
Position:Customer Experience Lead
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Experience Lead, you will play a crucial role in ensuring our customers have a seamless and positive interaction with our products and services.

Your responsibilities include leading a team to deliver exceptional customer support, analyzing feedback to enhance the customer journey, and implementing strategies to improve overall satisfaction.

Requirements:

  • Proven experience in a customer service role
  • Strong leadership and communication skills
  • Analytical mindset and ability to use data to drive decisions
  • Passion for delivering outstanding customer experiences

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address 16F, PMI Business Solutions (Philippines), Inc., 8 Rockwell, Plaza Dr, Makati, Metro Manila, Philippines
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Company Information

Philip Morris International

Philip Morris International (PMI) is a multinational cigarette and tobacco manufacturing company that operates in the Philippines. With a commitment to a smoke-free future, PMI is actively working towards reducing the harm caused by smoking. Through the introduction of innovative smoke-free products, such as heated tobacco devices, PMI aims to provide Filipino smokers with potentially less harmful alternatives. The company also invests in scientific research and public education campaigns to raise awareness about the risks associated with smoking. PMI’s presence in the Philippines reflects its dedication to transforming the tobacco industry and improving public health.