Philippines Jobs

Customer Experience Manager Jobs at Emapta in Makati, Metro Manila

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Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Emapta is thrilled to announce job openings for the position of Customer Experience Manager in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Emapta, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Emapta.

Job Information

Company:Emapta
Position:Customer Experience Manager
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Experience Manager, you will be responsible for ensuring a positive experience for our customers at every touchpoint with our brand. You will develop strategies to improve customer satisfaction, handle customer inquiries and complaints, and oversee the customer service team.

Your role will involve analyzing customer feedback, identifying areas for improvement, and implementing solutions to enhance the overall customer experience. You will work closely with cross-functional teams to align customer needs with business objectives and drive customer loyalty and retention.

If you are passionate about creating exceptional customer experiences and have strong communication and problem-solving skills, we invite you to apply for this exciting opportunity.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Emapta - JAKA, Makati, 6780 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.