Philippines Jobs

Customer Experience Manager Jobs at SoftwareOne in Makati, Metro Manila

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Published 2 months ago

SoftwareOne is currently accepting applications for the position of Customer Experience Manager in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

SoftwareOne operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SoftwareOne
Position:Customer Experience Manager
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

As a Customer Experience Manager, your main responsibility is to ensure customer satisfaction through exceptional service delivery and support. You will oversee the customer service team, develop strategies to enhance customer experience, and address any issues or concerns promptly and effectively.

You will collaborate with various departments to implement customer-centric initiatives, conduct regular feedback surveys, and analyze data to identify areas for improvement. Strong communication and problem-solving skills are essential for this role, as you will be the key point of contact for resolving customer inquiries and complaints.

If you are passionate about delivering excellent customer service and have a proven track record in managing customer experience, we invite you to apply for this challenging yet rewarding position.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address 11th Floor, SoftwareOne Philippines Corporation, 6780 Ayala Ave, Makati, 1226 Metro Manila, Philippines
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Company Information

SoftwareOne

SoftwareOne is a leading global provider of software and technology solutions, with a strong presence in the Philippines. The company offers a wide range of services including software licensing, cloud solutions, and digital transformation. SoftwareOne’s operations in the Philippines cater to various industries, helping businesses optimize their IT investments and accelerate their digital evolution. With a focus on customer satisfaction and innovation, SoftwareOne has established itself as a trusted partner for organizations seeking cutting-edge software solutions in the dynamic market of the Philippines.