Philippines Jobs

Customer Experience Officer | Jaguar | Land Rover Jobs at Inchcape in San Juan, Metro Manila

Inchcape company logo
Published 9 months ago

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Inchcape is currently accepting applications for the position of Customer Experience Officer | Jaguar | Land Rover in the San Juan area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Inchcape operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Inchcape
Position:Customer Experience Officer | Jaguar | Land Rover
Region:Metro Manila, San Juan - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are excited to offer an opportunity for a motivated Customer Experience Officer to join our team at Jaguar | Land Rover. As a Customer Experience Officer, your role will involve providing exceptional service and support to our valued customers throughout their ownership journey.

In this position, you will be responsible for maintaining a positive and professional relationship with our customers, ensuring their satisfaction with our products and services. You will handle customer inquiries, resolve any issues or concerns, and provide accurate and timely information.

To excel in this role, you should possess excellent communication skills, both verbal and written. You must be able to listen to customers’ needs, empathize with their situations, and provide appropriate solutions. A passion for the automotive industry and a good understanding of Jaguar | Land Rover vehicles will be advantageous.

Key Responsibilities:

  • Deliver personalized customer service and support.
  • Handle customer inquiries, complaints, and feedback.
  • Provide accurate product information and assist with vehicle bookings.
  • Resolve customer issues and ensure their satisfaction.
  • Maintain customer records and update the database.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City San Juan
Full Address Inchcape Philippines, 1008 Epifanio de los Santos Ave, San Juan, 1503 Metro Manila, Philippines
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Company Information

Inchcape

Inchcape, a renowned multinational automotive services provider, brings its expertise and quality services to the Philippines. With a strong presence in the country, Inchcape offers a wide range of automotive solutions including distribution, retail, and aftersales services. Boasting a team of skilled professionals, Inchcape prioritizes customer satisfaction and aims to deliver exceptional experiences throughout the automotive journey. Through its commitment to excellence, Inchcape continues to shape and enhance the automotive industry in the Philippines.