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Customer Experience Specialist Jobs at DForce Operation Center in Ortigas, Metro Manila

Published 5 days ago

DForce Operation Center is currently seeking applicants for the position of Customer Experience Specialist in the Ortigas area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

DForce Operation Center operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	DForce Operation Center
Position:	Customer Experience Specialist
Region:	Metro Manila, Ortigas - Metro Manila
Education:	Confidential
Salary:	PHP 40.000 - per Month
Job Type:	Full-time

Job Description

We are seeking a Customer Experience Specialist to elevate satisfaction across all channels by handling inquiries, resolving issues, and optimizing customer journeys.

Responsibilities include managing communications, tracking and analyzing feedback, identifying trends, and coordinating with teams to implement service improvements.

Qualifications: 2+ years in customer support or CX, excellent communication, empathy, problem-solving, basic data skills, and a collaborative attitude. Join us to make a measurable impact on customer loyalty.

Benefit

Skill development
Opportunities for promotion
Collaborative work environment
Professional training
Work-life balance
Professional networking opportunities
Valuable work experience
Access to the latest technology
Recognition and performance awards
Opportunities to contribute to business growth

Application Requirements

Basic Computer Skills
Physically and Mentally Healthy
No Criminal Record
Able to Work in a Team
Minimum Education of High School Diploma
Good Communication Skills
Minimum Age of 18 Years
Able to Work Under Pressure
Willing to Be Placed in the Designated Work Location

Company address

Province	Metro Manila
City	Ortigas
Google Map	Google Map

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Company Information

DForce Operation Center

DForce Operation Center is a leading IT company based in the Philippines, specializing in providing state-of-the-art business solutions to organizations worldwide. With a team of highly skilled professionals and industry experts, DForce Operation Center offers a wide range of services including IT infrastructure management, cloud computing, cybersecurity, and software development. By leveraging cutting-edge technologies and innovative strategies, the company helps businesses streamline their operations, enhance productivity, and achieve their digital transformation goals. With a strong commitment to customer satisfaction and a track record of successful projects, DForce Operation Center is a trusted partner for businesses seeking reliable and efficient IT services.