Philippines Jobs

Customer Experience Specialist Jobs at Orbit Human Resources Acquisition in Marikina, Metro Manila

Orbit Human Resources Acquisition company logo
Published 11 months ago

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Welcome to our job portal, where Orbit Human Resources Acquisition is offering exciting employment opportunities for the position of Customer Experience Specialist in the Marikina area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Orbit Human Resources Acquisition, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Orbit Human Resources Acquisition. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Orbit Human Resources Acquisition
Position:Customer Experience Specialist
Region:Marikina - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are hiring!

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents with relevant experience or any work experience.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales Representative
  • Travel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
  • Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
  • Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.

Qualifications:

  • Amenable to working on-site (office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Excellent verbal and written communication skills. Preferred language: English.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have:

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview.

Job Type: Full-time

Salary: Php18,00.00 – Php27,983.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Quarterly bonus
  • Yearly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Marikina
Google Map Google Map

Job Application Information

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Company Information

Orbit Human Resources Acquisition

Orbit Human Resources Acquisition is a renowned human resources firm based in the Philippines. With a focus on talent acquisition and management solutions, the company offers a wide range of services to both local and international clients. Orbit HR specializes in identifying and recruiting top talent across various industries, helping businesses thrive by building strong, skilled teams. With their extensive network and expertise, they provide effective workforce solutions that align with the unique needs of each client. Orbit HR is committed to delivering exceptional results and driving organizational success through strategic human resources practices.