Philippines Jobs

Customer Helpdesk Associate Jobs at Civicom Inc in Muntinlupa, Metro Manila

Civicom Inc company logo
Published 11 months ago

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Civicom Inc is currently accepting applications for the position of Customer Helpdesk Associate in the Muntinlupa area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Civicom Inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Civicom Inc
Position:Customer Helpdesk Associate
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 30.000 - PHP 35.000 per Month
Job Type:Full-time

Job Description

Are you a master mediator and problem solver? Do you enjoy helping customers find solutions to their queries? We are looking for a Customer Helpdesk Associate to join our team.

In this role, you will be responsible for providing exceptional customer support through various channels, including phone, email, and chat. You will assist customers in resolving their inquiries, troubleshooting technical issues, and providing product information. Additionally, you will maintain accurate records of customer interactions and ensure customer satisfaction is achieved.

To be successful in this position, you should have strong communication skills, both written and verbal. You must have the ability to empathize with customers and handle difficult situations effectively. Prior experience in customer service or a similar role would be an advantage.

If you are passionate about customer success and have a keen eye for detail, we want to hear from you!

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Civicom Pacific Corp, Unioil Center, 1222 Acacia Ave, Ayala Alabang, Muntinlupa, 1780 Metro Manila, Philippines
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Company Information

Civicom Inc

Civicom Inc is a leading global provider of market research services based in the Philippines. With a strong presence in the industry for over 20 years, Civicom Inc offers a wide range of innovative solutions and technologies to help companies gather accurate and actionable insights. Their advanced platforms and tools enable efficient and seamless data collection, transcription, translation, and coding services. As a trusted partner to businesses worldwide, Civicom Inc is committed to delivering exceptional quality and timely results for market research projects of any scale.