Philippines Jobs

Customer Helpdesk Specialist Jobs at Civicom Inc in Muntinlupa, Metro Manila

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Published 11 months ago

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Company Civicom Inc is offering job opportunities for the position of Customer Helpdesk Specialist in the Muntinlupa area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Civicom Inc operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Civicom Inc
Position:Customer Helpdesk Specialist
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 30.000 - PHP 35.000 per Month
Job Type:Full-time

Job Description

Are you passionate about assisting customers and resolving their issues? We are seeking a skilled Customer Helpdesk Specialist to join our team. As a Customer Helpdesk Specialist, you will be responsible for providing exceptional customer service and technical support.

Your duties will include answering customer inquiries, troubleshooting technical problems, and providing step-by-step instructions. You will also document customer interactions, escalate complex issues to higher-level support, and contribute to continuous improvement by identifying trends and recurring problems.

To succeed in this role, you should have excellent communication skills, strong problem-solving abilities, and a customer-centric mindset. Prior experience in a customer support role and familiarity with helpdesk software is highly desirable.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Civicom Pacific Corp, Unioil Center, 1222 Acacia Ave, Ayala Alabang, Muntinlupa, 1780 Metro Manila, Philippines
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Company Information

Civicom Inc

Civicom Inc is a leading global provider of market research services based in the Philippines. With a strong presence in the industry for over 20 years, Civicom Inc offers a wide range of innovative solutions and technologies to help companies gather accurate and actionable insights. Their advanced platforms and tools enable efficient and seamless data collection, transcription, translation, and coding services. As a trusted partner to businesses worldwide, Civicom Inc is committed to delivering exceptional quality and timely results for market research projects of any scale.