Customer Interactions Analyst III Jobs at Alorica in Quezon City, Metro Manila
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Alorica is currently seeking applicants for the position of Customer Interactions Analyst III in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Alorica operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Alorica |
| Position: | Customer Interactions Analyst III |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Business Analyst assists with analyzing and tracking customer conversations using advanced speech analytics. Responsibilities include interpreting data for customer satisfaction, identifying key phrases, monitoring agent performance, and providing trend analysis. Track metrics, compile information, and offer guidance on data initiatives.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Alorica, Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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