Philippines Jobs

Customer Journey and Process Design Manager Jobs at AIA in Makati, Metro Manila

AIA company logo
Published 4 weeks ago

AIA is currently accepting applications for the position of Customer Journey and Process Design Manager in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

AIA operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:AIA
Position:Customer Journey and Process Design Manager
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Journey and Process Design Manager to enhance our customer experience. This role involves analyzing customer interactions, identifying areas for improvement, and designing streamlined processes. You will collaborate with cross-functional teams to implement effective strategies that drive customer satisfaction.

The ideal candidate should possess strong analytical skills, experience in process design, and a deep understanding of customer journey mapping.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address AIA Philippines Makati City, 126 L.P. Leviste Street, Makati, Metro Manila, Philippines
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Job Application Information

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Company Information

AIA

AIA Corporation, a leading international insurance organization, has established a strong presence in the Philippines. With a commitment to providing financial security and protection, AIA offers comprehensive insurance solutions, including life, health, and accident coverage. They prioritize customer satisfaction and leverage innovative technology to deliver personalized services. AIA aims to empower individuals and businesses to lead healthier, longer, and better lives, contributing to the economic growth and well-being of the Filipino community.