Customer Journey & Channel Engagement Officer Jobs at Metrobank in Makati, Metro Manila
Metrobank is currently accepting applications for the position of Customer Journey & Channel Engagement Officer in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Metrobank operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Metrobank |
| Position: | Customer Journey & Channel Engagement Officer |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
The Customer Journey & Channel Engagement Officer plays a key role in enhancing customer experience by mapping out the customer journey across various touchpoints. Responsibilities include analyzing customer behaviors, developing engagement strategies, and optimizing channels to drive customer satisfaction.
Key duties involve monitoring customer interactions, implementing personalized approaches for different segments, and collaborating with cross-functional teams to ensure seamless customer engagement.
Required qualifications include a Bachelor’s degree in Marketing or related field, proven experience in customer relationship management, and proficiency in data analysis tools. Strong communication skills and a customer-centric mindset are essential for this role.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Metrobank Don Bosco - Makati, La Fuerza Plaza Bldg, 2241 Don Chino Roces Avenue, Makati, 1223, Philippines |
| Google Map | Google Map |
Job Application Information
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