Philippines Jobs

Customer Operations Lead Jobs at GCash in Manila

GCash company logo
Published 1 day ago

GCash is currently accepting applications for the position of Customer Operations Lead in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

GCash operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:GCash
Position:Customer Operations Lead
Region:Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dynamic and experienced Customer Operations Lead to manage our customer service team.

The ideal candidate will be responsible for enhancing customer satisfaction, streamlining operations, and leading a team of dedicated customer service representatives.

Key responsibilities include:

  • Overseeing daily operations of the customer service department.
  • Developing strategies to improve service quality and efficiency.
  • Training and mentoring team members to achieve their best performance.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Region Manila
Full Address Globe Gcash - Villarica Pawnshop, Quiapo, Stall 7-9 Life Theater Center, P. Paterno Street corner Quezon Boulevard, Quiapo, Manila, 1001 Metro Manila, Philippines
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Company Information

GCash

GCash is a popular mobile wallet and payment service in the Philippines. It offers a wide range of services, including money transfers, bill payments, and online shopping. With over 33 million users, GCash has become a key player in the country’s digital finance industry, providing convenient and secure financial solutions to its customers. Partnering with various merchants and institutions, GCash continues to innovate and expand its services to cater to the evolving needs of its users in the dynamic Philippine market.