Philippines Jobs

Customer Operations Team Manager Jobs at Back Room Offshoring Inc in Clark Freeport Zone, Central Luzon

Back Room Offshoring Inc company logo
Published 10 months ago

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Welcome to our job portal, where Back Room Offshoring Inc is offering exciting employment opportunities for the position of Customer Operations Team Manager in the Clark Freeport Zone area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Back Room Offshoring Inc, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Back Room Offshoring Inc. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Back Room Offshoring Inc
Position:Customer Operations Team Manager
Region:Central Luzon, Clark Freeport Zone - Central Luzon
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly skilled and experienced individual to join our team as a Customer Operations Team Manager. In this role, you will be responsible for overseeing a team of customer service representatives and ensuring the highest level of customer satisfaction.

Key responsibilities:

  • Manage and mentor a team of customer service representatives.
  • Set performance goals and provide coaching and feedback to encourage professional growth.
  • Monitor customer interactions and ensure excellent service delivery.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to streamline processes and resolve customer issues.
  • Track and analyze performance metrics to identify areas for improvement.

To be successful in this role, you should have proven experience in a similar position, excellent leadership skills, and a deep understanding of customer service principles.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Central Luzon
City Clark Freeport Zone
Full Address The Back Room Outsourced Professionals, Clark Global City Zone, 701/A 55 One West, Gatwick Gateway, Clark Freeport, Clark, 2023 Pampanga, Philippines
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Company Information

Back Room Offshoring Inc

Back Room Offshoring Inc is a leading outsourcing company based in the Philippines. We specialize in providing reliable and cost-effective backroom services to businesses worldwide. With a team of highly skilled professionals and state-of-the-art infrastructure, we offer a wide range of services including data entry, customer support, virtual assistance, and more. Our commitment to quality, security, and strict adherence to international standards make us the preferred choice for companies seeking to streamline their operations and maximize productivity. Partner with Back Room Offshoring Inc and experience the benefits of offshore outsourcing.