Philippines Jobs

Customer Relations Officer Jobs at Astra Multimarket Corporation in Quezon City, Metro Manila

Astra Multimarket Corporation company logo
Published 11 months ago

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Company Astra Multimarket Corporation is offering job opportunities for the position of Customer Relations Officer in the Quezon City area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Astra Multimarket Corporation operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Astra Multimarket Corporation
Position:Customer Relations Officer
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

RESPONSIBILITIES

1. Handles customer concerns/complaints, and inquiries through telephone calls, letters, personal visits, texts, emails, referral, surveys and by making it easy for the customer to express his/her problem and utilize the customer complaint form and customer follow-up system.

2. Acts as a direct link between the company and the customer.

3. Records, gathers and analyzes customer complaints for investigation.

Qualifications:

1. College Graduate of any 4-year course;

2. Ability to stay calm under pressure and deal effectively with frustrated customers/conflict within teams;

3. With experience in the Automotive industry is an advantage.

4. Must be willing to be assigned at Balon Bato, Quezon City.

Job Types: Full-time, Permanent.

Benefits:

  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Overtime pay
  • Performance bonus

Ability to Commute:

  • Quezon City (Required)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
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Company Information

Astra Multimarket Corporation

Astra Multimarket Corporation is a leading Philippines-based company known for its diverse portfolio in various sectors. With a strong presence in automotive, construction, banking, and healthcare industries, they have established themselves as a trusted and reliable partner for businesses and consumers alike. Astra Multimarket Corporation is committed to delivering high-quality products and services while promoting sustainable practices and social responsibility. Their innovative approach, combined with a customer-centric focus, has made them a prominent player in the Philippine market.