Customer Relations Specialist – Reliever Jobs at Novateur Coffee Concepts Inc in Taguig, Metro Manila
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Novateur Coffee Concepts Inc is currently accepting applications for the position of Customer Relations Specialist - Reliever in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Novateur Coffee Concepts Inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Novateur Coffee Concepts Inc |
| Position: | Customer Relations Specialist - Reliever |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Customer Relations Specialist is responsible for providing an excellent customer experience for all Nespresso clients. They ensure that customers are well accommodated and are informed of all policies and promos that Nespresso Philippines has to offer. These employees are well trained according to company standards.
Responsibilities:
- Manage day-to-day customer interaction through inbound and outbound calls.
- Deliver CRM strategies that encourage customer retention and loyalty.
- Establish performance benchmarks, summarize key insights and recommend actions.
- Analyze data, summarize customer challenges and provide weekly reports on CRM activities.
Qualifications:
- Candidate must possess at least a Bachelor’s Degree in any program.
- With excellent communication and relationship management skills.
- Experience with customer service or HRM is a plus.
- Knowledgeable with MS Office and other system tools.
- Experience in sales or related field is an advantage (Coffee Industry).
- Hybrid setup.
Job Type: Full-time
Salary: From Php17,00.00 per month
Benefits:
- Company events
- Flextime
- Opportunities for promotion
- Work from home
Schedule:
- 10-hour shift
- Day shift
Expected Start Date: 01/29/2024
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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