Customer Relationship Management (CRM) SpecialistTeam Lead Jobs at Monroe Consulting Group in Parañaque, Metro Manila
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Monroe Consulting Group is thrilled to announce job openings for the position of Customer Relationship Management (CRM) SpecialistTeam Lead in the Parañaque area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Monroe Consulting Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Monroe Consulting Group.
Job Information
| Company: | Monroe Consulting Group |
| Position: | Customer Relationship Management (CRM) SpecialistTeam Lead |
| Region: | Metro Manila, Parañaque - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Customer Relationship Management (CRM) Specialist Team Lead, you will play a vital role in ensuring exceptional customer service and optimizing customer relationships for our company. You will lead a team of CRM specialists and oversee their daily activities to ensure efficient and effective customer interaction.
Your responsibilities will include:
- Managing and enhancing our CRM system to ensure accurate and up-to-date customer data.
- Developing and implementing customer retention strategies to improve customer satisfaction and increase repeat business.
- Leading the CRM team in providing timely and personalized responses to customer inquiries and complaints.
- Monitoring team performance and providing coaching and training as needed to improve customer service skills.
To excel in this role, you should have strong leadership skills, excellent communication abilities, and a deep understanding of customer relationship management principles. You should also have experience managing CRM systems and analyzing customer data to drive business growth.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Parañaque |
| Google Map | Google Map |
Job Application Information
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