Philippines Jobs

Customer Service Agent Jobs at Telesys Philippines in Makati, Metro Manila

Telesys Philippines company logo
Published 4 months ago

Telesys Philippines is currently seeking applicants for the position of Customer Service Agent in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Telesys Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Telesys Philippines
Position:Customer Service Agent
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 16.000 - PHP 23.000 per Month
Job Type:Full-time

Job Description

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience.
  • At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php16,00.00 – Php23,00.00 per month

Benefits:

  • Additional leave.
  • Company Christmas gift.
  • Company events.
  • Flexible schedule.
  • and more…

Schedule:

  • 8-hour shift.
  • Day shift, Monday to Friday.
  • Night shift, Rotational shift.

Supplemental pay types:

  • 13th-month salary, Bonus pay, Commission pay.
  • Performance bonus, Yearly bonus.

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Preferred).

Education:

  • Senior High School (Preferred).

Language:

  • English (Preferred).

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address 37 Floor, Allied Telesis Philippines, Inc., LKG Tower, 6801 Ayala Ave, Makati, 1226 Metro Manila, Philippines
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Company Information

Telesys Philippines

Telesys Philippines is a premier outsourcing company based in the Philippines, offering a wide range of business process outsourcing (BPO) services. With a focus on customer service, Telesys Philippines helps businesses across various industries to enhance their customer support and back-office operations through its experienced workforce and advanced technology solutions. The company is known for its commitment to quality, innovation, and cost-effective services, making it a trusted partner for both local and international clients. With its strategic location and talented professionals, Telesys Philippines continues to thrive in the competitive BPO industry.