Philippines Jobs

Customer Service Assistant Jobs at The SM Store in Pasig, Metro Manila

The SM Store company logo
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Company The SM Store is offering job opportunities for the position of Customer Service Assistant in the Pasig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The SM Store operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:The SM Store
Position:Customer Service Assistant
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Responsibilities include handling customer transactions for merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping, gift delivery service, and Item Left by Customer (ILC).

Responsibilities:

  • Operate POS Machine and In-House Software
  • Record merchandise return and handle customer inquiries
  • Monitor Inventory of Supplies and Maintenance of Tools
  • Maintain and Upkeep of Customer Service (CS) Area

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address H3H7+2C7 SM STORE - Estancia East Wing, Meralco Ave, Pasig, Metro Manila, Philippines
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Job Application Information

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Company Information

The SM Store

The SM Store is a well-known retail chain in the Philippines, offering a wide range of products from fashion and accessories to home essentials and electronics. With its numerous branches across the country, The SM Store is a go-to destination for Filipinos for their shopping needs. Known for its quality products, affordable prices, and excellent customer service, The SM Store has become a trusted brand in the retail industry. Whether you’re looking for fashion items, household goods, or gadgets, The SM Store in the Philippines is the place to go.