Philippines Jobs

Customer Service Associate Jobs at ANNAPOLIS CREDIT MANAGEMENT SERVICES INC. in Pasig, Metro Manila

ANNAPOLIS CREDIT MANAGEMENT SERVICES INC. company logo
Published 10 months ago

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Welcome to our job portal, where ANNAPOLIS CREDIT MANAGEMENT SERVICES INC. is offering exciting employment opportunities for the position of Customer Service Associate in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ANNAPOLIS CREDIT MANAGEMENT SERVICES INC., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with ANNAPOLIS CREDIT MANAGEMENT SERVICES INC.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:ANNAPOLIS CREDIT MANAGEMENT SERVICES INC.
Position:Customer Service Associate
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Customer Service Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Requirements and skills:

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Graduate of any 4-year course
  • With pleasing personality

Job Type: Full-time

Salary: From Php22,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Required)

Ability to Commute:

  • Ortigas Pasig (Required)

Ability to Relocate:

  • Ortigas Pasig: Relocate before starting work (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address Annapolis, Condo Rd, Jollibee Plaza, Unit 1503, 1600 F. Ortigas Jr. Rd, Ortigas Center, Pasig, Rizal, Philippines
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Company Information

ANNAPOLIS CREDIT MANAGEMENT SERVICES INC.

Annapolis Credit Management Services Inc. is a leading credit management company based in the Philippines. With a strong reputation for excellence, we provide comprehensive credit solutions to businesses of all sizes. Our team of experts offers personalized services including credit analysis, debt recovery, and risk management. We pride ourselves on delivering exceptional results, helping our clients minimize bad debt and maximize their cash flow. Whether you need assistance with credit evaluation or debt collection, Annapolis Credit Management Services Inc. is your trusted partner for all your credit management needs.