Philippines Jobs

Customer Service Associate II Jobs at FIS Global in Manila, Metro Manila

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Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Welcome to our job portal, where FIS Global is offering exciting employment opportunities for the position of Customer Service Associate II in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with FIS Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with FIS Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:FIS Global
Position:Customer Service Associate II
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a motivated and customer-oriented individual to join our team as a Customer Service Associate II. The primary role of this position is to provide outstanding assistance to our customers, addressing inquiries and issues to ensure high satisfaction levels.

Key responsibilities include handling customer complaints, processing orders, and resolving customer queries via phone, email, and chat. The ideal candidate should have excellent communication skills, problem-solving abilities, and a strong customer service orientation.

Requirements:

  • Previous customer service experience
  • Proficiency in MS Office and CRM software
  • Ability to work well in a team
  • Strong organizational skills

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

FIS Global

FIS Global is a leading provider of technology solutions for the financial services industry. With a strong presence in the Philippines, FIS Global offers a wide range of services including banking software, payment solutions, and risk management systems. The company leverages its global expertise and local talent to deliver innovative and scalable solutions to its clients. FIS Global’s commitment to excellence and customer satisfaction has made it a trusted partner for financial institutions in the Philippines.