CUSTOMER SERVICE ASSOCIATE | LOCAL ACCOUNT Jobs at Transec BPO Solutions Inc. in Pasig, Metro Manila
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Welcome to our job portal, where Transec BPO Solutions Inc. is offering exciting employment opportunities for the position of CUSTOMER SERVICE ASSOCIATE | LOCAL ACCOUNT in the Pasig area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Transec BPO Solutions Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Transec BPO Solutions Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Transec BPO Solutions Inc. |
| Position: | CUSTOMER SERVICE ASSOCIATE | LOCAL ACCOUNT |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
WHY JOIN OUR TRANSEC TEAM?
- Represent one of the top leading brands in PH
- Great working environment with work-life balance
- Health card & life insurance coverage
- Performance reviews & annual increases
JOB OBJECTIVE
Assist customers regarding their general inquiries, orders, and follow-ups across various communication channels. The position also includes coordination with the in-house team of our client.
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM system for proper documentation.
- Efficiently and effectively identify concerns and provide necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
SKILLS & QUALIFICATIONS
- Must have completed at least 2nd year of college.
- At least 6 months of customer service experience.
- Basic knowledge in using Microsoft Word and Excel.
- Good communication skills, both written and oral in English and Filipino.
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Overtime pay
Application Question(s):
- Will you be able to reliably commute to Pasig City for this job?
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Preferred)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | 31st Floor, Transec BPO, One Corporate Center, 3103, 1600 Meralco Ave, Ortigas Center, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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