Philippines Jobs

Customer Service Associate – Mandarin Jobs at WebBeds in Manila, Metro Manila

WebBeds company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

WebBeds is currently accepting applications for the position of Customer Service Associate - Mandarin in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

WebBeds operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:WebBeds
Position:Customer Service Associate - Mandarin
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a Customer Service Associate who is fluent in Mandarin to join our team. As a Customer Service Associate, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service to our Mandarin-speaking customers.

Your main responsibilities will include answering phone calls and emails, addressing customer concerns with empathy and professionalism, providing product information and assistance, and ensuring customer satisfaction. You will also collaborate with other team members to improve processes and enhance the overall customer experience.

To be successful in this role, you should have excellent communication skills in Mandarin and English, strong problem-solving abilities, and a customer-oriented mindset. Previous experience in a similar role or in customer service is preferred.

  • Fluent in Mandarin and English
  • Excellent communication and interpersonal skills
  • Ability to handle customer inquiries and complaints effectively
  • Strong problem-solving abilities
  • Customer-oriented mindset

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Webbeds, 183 Epifanio de los Santos Ave, Mandaluyong, Metro Manila, Philippines
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Job Application Information

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Company Information

WebBeds

WebBeds is a leading B2B accommodation provider that offers an extensive range of travel solutions in the Philippines. Their innovative platform connects travel agents, online travel agencies, and tour operators to a diverse selection of hotels, resorts, and other accommodations. With a strong focus on customer satisfaction, WebBeds provides seamless booking experiences, competitive rates, and personalized support to its partners. Their presence in the Philippines enables local travel businesses to access a global network of accommodations, expanding their offerings and enhancing their competitiveness in the dynamic travel industry.