Customer Service Associate (Retail Account) Jobs at Northern BPO in Taguig, Metro Manila
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Northern BPO is currently accepting applications for the position of Customer Service Associate (Retail Account) in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Northern BPO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Northern BPO |
| Position: | Customer Service Associate (Retail Account) |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Looking for a job you can grow with? We are seeking a talented and motivated individual for the role of Customer Service Associate (Retail Account).
Job Responsibilities:
- Handling customer inquiries: Call center agents must be knowledgeable about the company’s products and services and be able to provide accurate and helpful information to customers. They should be able to answer frequently asked questions and resolve any issues or concerns the customer may have.
- Taking orders: Call center agents may be responsible for taking orders from customers over the phone or via chat. They must be able to accurately process orders and provide customers with information about shipping and delivery times.
- Resolving complaints: Call center agents must be able to handle complaints from customers and work to resolve any issues or concerns. They should be able to listen to the customer’s concerns and offer solutions to resolve the issue.
- Escalating issues: If a customer’s issue cannot be resolved by the call center agent, they may need to escalate the issue to a supervisor or manager.
- Meeting performance metrics: Call center agents may be required to meet performance metrics set by the company.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php18,00.00 – Php26,00.00 per month
Benefits:
- Company events
- Flextime
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- Call Center: 1 year (Preferred)
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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