Philippines Jobs

Customer Service Associate Jobs at Vantage Financial Corporation (eBiz Western Union) in Taguig, Metro Manila

Vantage Financial Corporation (eBiz Western Union) company logo
Published 1 month ago

Vantage Financial Corporation (eBiz Western Union) is currently seeking applicants for the position of Customer Service Associate in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Vantage Financial Corporation (eBiz Western Union) operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Vantage Financial Corporation (eBiz Western Union)
Position:Customer Service Associate
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Company: Vantage Financial Corporation (eBiz Western Union)

Job Summary: We are seeking a Customer Service Associate to serve as Subject Matter Experts in Western Union and other eBiz transactions, acting as the first point-of-contact for internal and external customers.

Responsibilities:

  • Bridge transactions during power outages and internet unavailability.
  • Handle inquiries and escalate issues as needed.
  • Route phone calls accurately.
  • Monitor customer service transactions and submit reports.
  • Resolve customer complaints promptly.

Qualifications:

  • Bachelor’s degree preferred.
  • 1 year customer service experience.
  • Effective communication and analytical skills.

Benefits: Life insurance, pay raise, work from home options.

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address G3Q7+RH7 eBiz Western Union, J.P. Rizal St, Taguig, 1200 Metro Manila, Philippines
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Company Information

Vantage Financial Corporation (eBiz Western Union)

Vantage Financial Corporation is a leading financial institution operating in the Philippines. As a subsidiary of eBiz Western Union, it offers a wide range of financial services, including money transfers, currency exchanges, and bill payments. With their extensive network and advanced technology, Vantage Financial Corporation ensures fast and secure transactions for individuals and businesses. Committed to providing convenient and reliable financial solutions, the company has become a trusted partner for customers in the Philippines.