Philippines Jobs

Customer Service Consultant (Remote Day Shift) Jobs at DesignCrowd in Makati, Metro Manila

DesignCrowd company logo
Published 9 months ago

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DesignCrowd is currently seeking applicants for the position of Customer Service Consultant (Remote Day Shift) in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

DesignCrowd operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:DesignCrowd
Position:Customer Service Consultant (Remote Day Shift)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Backed by a leading Australian venture capital firm, DesignCrowd is one of the world’s largest design marketplaces. If you’re excited by fun, dynamic, high-performance work environments, this is a unique development opportunity.

DesignCrowd’s Manila offices are based in Makati and offer you the chance to work in a fun and modern environment with great perks and fantastic colleagues.

As a Service Consultant, you will focus on providing support to DesignCrowd’s global customer base. You will have responsibility for handling inbound emails, calls, social media posts, and live chats. You will help answer customer questions and solve customer problems. Your goal is to ensure DesignCrowd customers have a great experience using the service.

In addition to these core activities, you will play an important role in supporting sales for DesignCrowd through cross-selling and up-selling activities. You’ll also help improve DesignCrowd’s products and services by identifying improvement opportunities from feedback received from clients.

Your capabilities:

  • You must hold a university degree.
  • You must have a minimum of 2 years prior experience in Customer Service.
  • Outstanding English language skills (written and verbal) are required.
  • Basic knowledge of graphic design software (i.e., Adobe Creative Suite) is a plus.
  • Prior experience in sales is a plus.

The Schedule:

  • Days: Tuesday – Saturday
  • Hours: 7am to 4pm

Job Type: Full-time

Salary: Php30,00.00 per month

Benefits:

  • Company events
  • Health insurance
  • Paid training
  • Work from home

Supplemental pay types:

  • 13th-month salary
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address 6F, RDC Web Design, Cityland Pasong Tamo Tower, 2210 Chino Roces Ave, Makati, 1233 Metro Manila, Philippines
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Company Information

DesignCrowd

DesignCrowd is a renowned design crowdsourcing platform that operates in the Philippines. The company connects businesses and individuals with a global network of talented designers, allowing them to get high-quality designs for their various projects. With its presence in the Philippines, DesignCrowd offers local businesses an opportunity to collaborate with Filipino designers, benefiting from their creative skills and expertise. Through this platform, clients can access a wide range of design services, including logos, websites, marketing materials, and more. DesignCrowd in the Philippines provides a convenient and efficient solution for design needs.