Philippines Jobs

Customer Service Expert Jobs at Orbit Career Support in Malate, Metro Manila

Orbit Career Support company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Orbit Career Support is currently accepting applications for the position of Customer Service Expert in the Malate area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Orbit Career Support operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Orbit Career Support
Position:Customer Service Expert
Region:Malate - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in the English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Php18,910.00 – Php28,090.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Commission pay
  • Overtime pay

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Malate
Full Address Orbit Tours & Travel Agency, Unit 39b, 3rd Floor, The Midland Plaza Hotel, Adriatico Street, Ermita, Manila, 1000 Metro Manila, Philippines
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Company Information

Orbit Career Support

Orbit Career Support is a leading career development company based in the Philippines. With a dedicated team of experts, they provide comprehensive support to job seekers, aiming to empower them with the skills and resources needed to succeed in their chosen fields. Offering professional resume writing, interview preparation, and personalized career advice, Orbit Career Support helps individuals navigate the competitive job market and secure rewarding employment opportunities. Their commitment to excellence and client satisfaction make them a trusted partner in career advancement in the Philippines.