Philippines Jobs

Customer Service Lead Jobs at SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC. in Taguig, Metro Manila

SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC. company logo
Published 8 months ago

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Welcome to our job portal, where SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC. is offering exciting employment opportunities for the position of Customer Service Lead in the Taguig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC.
Position:Customer Service Lead
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

As a Customer Service Lead, you will be responsible for overseeing and managing a team of customer service representatives to ensure excellent service delivery. Your main duties include handling escalated customer inquiries, resolving complaints, and identifying areas for improvement in customer service processes.

  • Lead and train customer service team members
  • Analyze customer service metrics and implement enhancements
  • Ensure customer satisfaction and retention

If you have exceptional communication skills, leadership abilities, and a passion for delivering top-notch customer service, this role is perfect for you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
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Company Information

SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC.

Samsung SDS Global SCL Philippines, Co., Ltd. Inc. is a multinational IT services company based in the Philippines. It provides a wide range of digital transformation solutions for businesses across industries. With a strong focus on innovation and customer-centricity, Samsung SDS Global SCL Philippines aims to help companies streamline their operations and enhance their competitiveness in the digital era. Through their advanced technology and expertise, they offer services such as enterprise resource planning, cloud computing, data analytics, and cybersecurity. With their commitment to excellence, Samsung SDS Global SCL Philippines has established itself as a trusted partner for companies seeking digital solutions.