Philippines Jobs

Customer Service Manager Jobs at DeluxeMaid in Manila, Metro Manila

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Published 10 months ago

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Company DeluxeMaid is offering job opportunities for the position of Customer Service Manager in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

DeluxeMaid operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:DeluxeMaid
Position:Customer Service Manager
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are a small, fully remote team serving household customers in the US with high-end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team.

This is a fully remote, full-time, work-from-home role.

As a Customer Service Representative, you will be trained in each area of the business and be expected to master company procedures for managing the daily schedule of cleans. Excellent communication, multitasking, and management skills are essential.

Duties will include managing/coordinating ongoing cleans, dealing with customer complaints and questions via text messaging software, project work with owners and management, and organizing service schedules for cleaners. Intermediate mathematical knowledge is needed for calculating payments and percentages. High-level communicators and multitaskers excel in this role.

Fluent written and spoken English, good internet connection, and a quiet place to work are required. A reliable internet connection and electric connection are required. You will need to provide your own smartphone, computer, and headset for calls. Your computer needs to be able to smoothly manage up to 12 Google Chrome tabs at once.

Required Experience: 2+ years customer service. Fluent English.

Pay & Benefits:

  • 20 Days Paid Vacation
  • Regular Promotions

Job Types: Full-time, Permanent, OJT (On the job training)

Pay: Php393.00 per hour

Expected hours: 40 per week

Benefits:

  • Work from home

Schedule:

  • 8-hour shift

Supplemental pay types:

  • Commission pay

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address LifemaideasyPH Corporation, Sotto-Yuvienco Bldg General Luna, corner Gonzales St, Paco, Manila, 1000 Metro Manila, Philippines
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Company Information

DeluxeMaid

DeluxeMaid is a leading cleaning service provider in the Philippines, offering top-notch domestic solutions to customers. With a team of highly trained and dedicated cleaners, DeluxeMaid guarantees professional and efficient cleaning services for homes, offices, and commercial spaces. From routine housekeeping to deep cleaning projects, DeluxeMaid utilizes advanced cleaning techniques and eco-friendly products to provide customers with a clean and healthy environment. With a reputation for excellence, DeluxeMaid has become the go-to choice for individuals and businesses looking for exceptional cleaning services in the Philippines.