Philippines Jobs

Customer Service Manager Jobs at Wells Fargo in Taguig, Metro Manila

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Published 8 months ago

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Wells Fargo is thrilled to announce job openings for the position of Customer Service Manager in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Wells Fargo, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Wells Fargo.

Job Information

Company:Wells Fargo
Position:Customer Service Manager
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Are you a natural problem solver with exceptional communication skills? We are currently seeking a Customer Service Manager to join our team.

As a Customer Service Manager, you will be responsible for overseeing the daily operations of our customer service department. Your main focus will be ensuring our customers’ needs are met and their concerns are resolved in a timely and satisfactory manner.

Key Responsibilities:

  • Manage a team of customer service representatives and provide guidance and support as needed
  • Resolve complex customer inquiries and complaints promptly and effectively
  • Develop and implement customer service policies and procedures
  • Monitor and analyze customer service metrics to identify areas of improvement
  • Collaborate with other departments to ensure a seamless customer experience

If you have a proven track record of delivering exceptional customer service, strong leadership skills, and a passion for customer satisfaction, we would love to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Wells Fargo Center, 8 Campus Avenue, Taguig, Metro Manila, Philippines
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Company Information

Wells Fargo

Wells Fargo, a renowned American multinational financial services company, has established its presence in the Philippines. With a strong commitment to customer service excellence, Wells Fargo Philippines offers a broad range of banking and financial solutions. The company’s reputation for innovation, reliability, and ethical practices has made it a trusted partner for individuals and businesses. Leveraging state-of-the-art technology and a highly skilled workforce, Wells Fargo Philippines continues to deliver cutting-edge services that meet the evolving needs of its customers. With its focus on fostering financial growth and stability, Wells Fargo Philippines is a key player in the country’s banking sector.