Customer Service Non-Voice – Email Support Specialist (Dayshift) Jobs at SapientCareersBPO – MANILA in Quezon City, Metro Manila
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SapientCareersBPO - MANILA is currently seeking applicants for the position of Customer Service Non-Voice - Email Support Specialist (Dayshift) in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
SapientCareersBPO - MANILA operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | SapientCareersBPO – MANILA |
| Position: | Customer Service Non-Voice - Email Support Specialist (Dayshift) |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
In Sapient, we exert the highest effort. We got you! Grab your opportunity to join a great team. Work-life balance? Here’s what we can offer:
- 3 Dependents can be enrolled in our HMO after 3 months
- 13th Month Pay
- Departmental Awards
- Paid leaves 1SL/1VL per month can accumulate if unused
- Attendance Bonus
- 10%-15% DISCOUNT on Partner Gyms
- Competitively priced earnings packages
Here are the qualifications for the job:
- Candidate must be at least 18 years of age
- Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
- High School Graduates are accepted
- Candidates need to be conversant in the English language
Job Responsibilities:
- May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
- Gathers information, researches/resolves queries and logs customer calls.
- Communicates relevant alternatives for completion in a timely fashion.
- Informs clients about expert services to choose from and determines customer requirements.
- Provides purposeful instruction, teaching, and help to lower-level employees.
- Provides guidance, instruction, and troubleshooting support to lower-level employees.
Job Types: Full-time, Permanent, Fresh Graduate
Salary: Php18,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th-month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Filipinas |
| Google Map | Google Map |
Job Application Information
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