Philippines Jobs

Customer Service/Order Processor Jobs at Cloudstaff in Pampanga, Central Luzon

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Published 9 months ago

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Cloudstaff is currently accepting applications for the position of Customer Service/Order Processor in the Pampanga area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Cloudstaff operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Cloudstaff
Position:Customer Service/Order Processor
Region:Central Luzon, Pampanga - Central Luzon
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service/Order Processor. In this role, you will be responsible for handling customer inquiries, processing orders, and ensuring a high level of customer satisfaction.

Key responsibilities:

  • Answering customer inquiries via phone, email, and chat.
  • Assisting customers with order placement and tracking.
  • Resolving customer complaints and issues in a timely and professional manner.
  • Collaborating with other departments to ensure accurate and efficient order processing and fulfillment.
  • Maintaining accurate customer records and order information.
  • Providing exceptional customer service by actively listening, identifying customers’ needs, and offering appropriate solutions.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Experience in customer service or order processing is preferred but not required.
  • Proficiency in using CRM systems and MS Office applications.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Central Luzon
City Pampanga
Full Address Cloudstaff Building #4, Level 3, BPO Tower 4, SM Mall - Clark, Clark, 2009 Pampanga, Philippines
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Company Information

Cloudstaff

Cloudstaff is a leading outsourcing company based in the Philippines. With its innovative and flexible solutions, Cloudstaff has been revolutionizing the outsourcing industry. They provide a wide range of services including customer support, IT development, and back-office support, helping businesses worldwide increase efficiency and reduce costs. By leveraging advanced technologies and a highly skilled workforce, Cloudstaff ensures seamless communication and collaboration between clients and their dedicated teams. With a commitment to quality and client satisfaction, Cloudstaff has become a trusted partner for companies seeking to optimize their operations and scale their business.