Customer Service Quality Analyst Jobs at Optum in Makati, Metro Manila
Welcome to our job portal, where Optum is offering exciting employment opportunities for the position of Customer Service Quality Analyst in the Makati area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Optum, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Optum. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Optum |
| Position: | Customer Service Quality Analyst |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Customer Service Quality Analyst to join our team. In this role, you will evaluate customer interactions, ensuring compliance with quality standards and identifying areas for improvement.
Your responsibilities will include analyzing call recordings, providing feedback to agents, and collaborating with management to enhance customer satisfaction.
If you have a keen eye for detail and a passion for delivering exceptional service, we encourage you to apply!
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | 18th to 21st Floor, West Tower, Optum Makati, One Ayala, Ayala Ave, Makati, Philippines |
| Google Map | Google Map |
Job Application Information
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