Philippines Jobs

Customer Service Quality Assurance Officer Jobs at Metrobank in Makati, Metro Manila

Metrobank company logo
Published 2 months ago

Company Metrobank is offering job opportunities for the position of Customer Service Quality Assurance Officer in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Metrobank operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Metrobank
Position:Customer Service Quality Assurance Officer
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dedicated Customer Service Quality Assurance Officer to ensure that our company delivers exceptional service to our valued customers. The role involves monitoring and evaluating customer interactions, identifying areas for improvement, and implementing quality assurance measures.

The ideal candidate should have strong attention to detail, excellent communication skills, and the ability to provide constructive feedback to enhance the customer experience. Previous experience in customer service and quality assurance is preferred.

If you are passionate about delivering outstanding customer service and are committed to maintaining high standards, we want to hear from you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address Metrobank Salcedo Village, Plaza Royale, Salcedo Village, G/F, Bldg. 120 L.P. Leviste Street, Makati, 1209, Philippines
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Company Information

Metrobank

Metrobank, founded in 1962, is a leading financial institution in the Philippines. With a strong presence nationwide, it offers a wide range of banking and financial services to individuals and businesses. Known for its commitment to customer service and innovation, Metrobank has established itself as a trusted partner for financial needs in the Philippines. The bank also actively participates in corporate social responsibility initiatives to contribute to the local community’s development.