Customer Service Representative Jobs at Anstellen Global in Manila, Metro Manila
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Anstellen Global is currently accepting applications for the position of Customer Service Representative in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Anstellen Global operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Anstellen Global |
| Position: | Customer Service Representative |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Our customer, a North American based professional IT Services firm, is looking to engage a Customer Service Representative on a contractual basis. The ideal candidate should have a minimum of 8 years of experience in customer service, excellent communication skills, and proficiency in using office tools such as Microsoft Office.
Responsibilities include managing phone calls, organizing projects, and acting as a point of contact for clients. Requirements include experience in customer service roles, knowledge of office management systems, and proficiency in MS Office.
Responsibilities
- Answer, direct, and make outbound phone calls
- Process work through a PSA ticketing system
- Organize and schedule projects
- Assist team members as needed
- Manage team schedules
Requirements and Skills
- Proven experience in customer service or related roles
- Knowledge of office management systems
- Experience with CRM, particularly Connectwise
- Proficiency in MS Office tools
- Excellent time management and communication skills
- High school degree; Bachelor of Information Technology is a plus
Upon submission of your application for this role, you will be requested to complete a short Introductory Video Interview. We look forward to learning more about you.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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