Philippines Jobs

Customer Service Representative Jobs at ASPIRE Philippines in Quezon City, Metro Manila

ASPIRE Philippines company logo
Published 11 months ago

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Welcome to our job portal, where ASPIRE Philippines is offering exciting employment opportunities for the position of Customer Service Representative in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ASPIRE Philippines, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with ASPIRE Philippines. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:ASPIRE Philippines
Position:Customer Service Representative
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 30.000 per Month
Job Type:Full-time

Job Description

As a Customer Service Representative (CSR) for Premium Telco Voice at Aspire Global Solutions, your role is critical in providing exceptional service to our customers. You will be the voice of our Premium Telco services and will handle customer inquiries and concerns with the utmost professionalism and expertise.

Responsibilities:

  • Provide Outstanding Customer Service: Deliver exceptional service to customers who are seeking assistance with our Premium Telco Voice services.
  • Handle Inquiries and Concerns: Address customer inquiries, resolve issues, and provide support on Premium Telco Voice services, including but not limited to call quality, billing inquiries, and account management.
  • Technical Troubleshooting: Assist customers in resolving technical issues related to Premium Telco Voice, which may include troubleshooting connectivity problems and device configuration.
  • Maintain Records: Keep accurate records of customer interactions, including detailed notes on inquiries, issues, and resolutions. Use customer service software effectively to document these interactions.
  • Ensure Customer Satisfaction: Strive to provide efficient and effective solutions to customer concerns while maintaining a high level of customer satisfaction.
  • Collaborate with Teams: Collaborate with technical support and other departments as needed to ensure a seamless customer experience and resolution of complex issues.
  • Compliance and Policy Adherence: Adhere to company policies and procedures, ensuring that all customer interactions are in compliance with the company’s guidelines and regulations.

Job Type: Full-time

Salary: Php18,00.00 – Php30,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
Full Address Ground Floor, Aspire Global Solutions, Diamond Arcade Building, Aurora Blvd, Cubao, Quezon City, 1109 Metro Manila, Philippines
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Company Information

ASPIRE Philippines

ASPIRE Philippines is a leading company based in the Philippines that aims to empower individuals by providing them with various opportunities for success. With a strong focus on professional development, ASPIRE offers training and career advancement programs to help individuals excel in their chosen fields. Recognized for its commitment to excellence, ASPIRE Philippines has built a reputation for consistently delivering high-quality services to its clients. The company’s dedication to nurturing talent and fostering growth makes it an ideal choice for individuals looking to embark on a successful career path.