Customer Service Representative – Assistant Manager Jobs at PHILCARE in Makati, Metro Manila
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PHILCARE is currently seeking applicants for the position of Customer Service Representative - Assistant Manager in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
PHILCARE operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | PHILCARE |
| Position: | Customer Service Representative - Assistant Manager |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Qualifications:
- Minimum Education: University degree graduate of any Medical allied, preferably BS Nursing
- Experience Required: At least 3 years of related work experience
- Competencies:
- Core:
- Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
- Technical: Familiar with HR principles, practices and Timekeeping procedures
- Universal: Knowledge of MS Office Applications
- Critical Traits: Attention to details, Organized, Good Analytical Skills, Good Interpersonal Skills
- Equipment Used: Computer, Printer, Photocopier, Fax machine, Calculator
- Working Environment: Field and Office-based
Job Purpose:
- The position is responsible for delivering the highest quality of care to VIP Members and/or Clients and efficient execution of service recovery, as may be necessary
- Essentially responsible for effectively carrying out set strategies of Customer Experience Division relevant to best-in-class customer experience in the outsource call center partners serving our valued Philcare members, accounts and partner providers.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service Representative: 3 years (Preferred)
Language:
- English (Preferred)
- Tagalog (Preferred)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | PhilCare - Makati Office, 6th Floor PhilFirst Building, 6764 Ayala Avenue, Makati City, Metro Manila, Philippines |
| Google Map | Google Map |
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