Philippines Jobs

Customer Service Representative – Assistant Manager Jobs at PHILCARE in Makati, Metro Manila

PHILCARE company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

PHILCARE is currently seeking applicants for the position of Customer Service Representative - Assistant Manager in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

PHILCARE operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:PHILCARE
Position:Customer Service Representative - Assistant Manager
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Qualifications:

  • Minimum Education: University degree graduate of any Medical allied, preferably BS Nursing
  • Experience Required: At least 3 years of related work experience
  • Competencies:
  • Core:
  • Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
  • Technical: Familiar with HR principles, practices and Timekeeping procedures
  • Universal: Knowledge of MS Office Applications
  • Critical Traits: Attention to details, Organized, Good Analytical Skills, Good Interpersonal Skills
  • Equipment Used: Computer, Printer, Photocopier, Fax machine, Calculator
  • Working Environment: Field and Office-based

Job Purpose:

  • The position is responsible for delivering the highest quality of care to VIP Members and/or Clients and efficient execution of service recovery, as may be necessary
  • Essentially responsible for effectively carrying out set strategies of Customer Experience Division relevant to best-in-class customer experience in the outsource call center partners serving our valued Philcare members, accounts and partner providers.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 3 years (Preferred)

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

PHILCARE

PHILCARE is a prominent healthcare company based in the Philippines that offers comprehensive and reliable health insurance plans and services. With over three decades of experience, PHILCARE has established itself as a trusted partner in providing accessible and high-quality healthcare to individuals, families, and corporations. Their wide range of services includes medical consultations, hospitalization benefits, preventive care, and personalized health programs. With an emphasis on customer satisfaction, PHILCARE is committed to ensuring the well-being and peace of mind of their members. Partnered with a vast network of healthcare providers, PHILCARE continues to be a leading choice in healthcare solutions in the Philippines.