Philippines Jobs

Customer Service Representative/Call Center Jobs at Gratitude India in Eastwood City, Metro Manila

Gratitude India company logo
Published 11 months ago

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Gratitude India is currently accepting applications for the position of Customer Service Representative/Call Center in the Eastwood City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Gratitude India operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Gratitude India
Position:Customer Service Representative/Call Center
Region:Eastwood City - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 1.289.744 - PHP 1.800.000 per Month
Job Type:Full-time

Job Description

Account: Shipping and Logistics

Salary: 12k-18k

Shift schedule: Shifting schedule, work onsite setup

Education: College Graduate of Accountancy, Finance or Marketing courses

Experience: No BPO experience

Responsibilities:

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
  • Actively listen to customer concerns and effectively identify and address their needs.
  • Resolve customer issues accurately and efficiently, following established procedures and guidelines.
  • Provide accurate and up-to-date information about company products, services, and policies.
  • Actively promote and upsell additional products or services when appropriate.
  • Document customer interactions and maintain detailed records.

Job Type: Full-time

Salary: Php12,897.44 – Php18,00.00 per month

Education:

  • Junior High School (Preferred)

Language:

  • English (Preferred)

Ability to Commute:

  • Eastwood City (Required)

Ability to Relocate:

  • Eastwood City: Relocate before starting work (Required)

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Eastwood City
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Job Application Information

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Company Information

Gratitude India

Gratitude India is a leading multinational company based in the Philippines, specializing in human resources and workforce development solutions. With a commitment to empowering the workforce, they provide innovative services to businesses of all sizes, connecting them with skilled professionals and fostering growth and success. With their extensive expertise and vast network, Gratitude India offers comprehensive recruitment, training, and consultancy services, enabling organizations to build high-performing teams and drive productivity. Committed to excellence and customer satisfaction, Gratitude India is a trusted partner for businesses seeking to thrive in the dynamic and competitive market.