Philippines Jobs

Customer Service Representative (Chat Support) Jobs at Aspire Global Solutions Incorporation in Makati, Metro Manila

Aspire Global Solutions Incorporation company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Aspire Global Solutions Incorporation is currently seeking applicants for the position of Customer Service Representative (Chat Support) in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Aspire Global Solutions Incorporation operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Aspire Global Solutions Incorporation
Position:Customer Service Representative (Chat Support)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

  • Respond to customer inquiries via chat in a timely and professional manner.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer issues and concerns efficiently and escalate complex cases to higher levels as needed.
  • Offer guidance and assistance to customers navigating the company’s website or using its services.
  • Collaborate with other departments to address customer needs and improve overall customer satisfaction.
  • Document and maintain detailed records of customer interactions and transactions.
  • Stay updated on product knowledge and company policies to provide accurate information to customers.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Aspire People Solutions Inc, 6819 Ayala Ave, Legazpi Village, Makati, 1226 Metro Manila, Philippines
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Company Information

Aspire Global Solutions Incorporation

Aspire Global Solutions is a prominent business process outsourcing (BPO) company based in the Philippines. With its headquarters in Manila, the company provides a wide range of outsourcing services, including customer support, sales, technical support, and back-office solutions. Aspire Global Solutions aims to assist businesses in streamlining their operations and improving their overall customer experience. Their team of highly trained professionals, state-of-the-art technology, and commitment to excellence make them a reliable partner for global companies seeking to enhance their competitiveness in the market.