Customer Service Representative Jobs at Choice Home Warranty in Davao City, Davao del Sur
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Company Choice Home Warranty is offering job opportunities for the position of Customer Service Representative in the Davao City area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Choice Home Warranty operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Choice Home Warranty |
| Position: | Customer Service Representative |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Your primary task will involve handling incoming calls, emails, and chat messages from customers, addressing their concerns, and providing appropriate solutions.
In this role, you will also need to maintain accurate records of customer interactions and transactions, as well as update the customer database with relevant information. You will collaborate closely with other teams to escalate and resolve more complex issues. Additionally, you may be required to help with order processing, product inquiries, and providing product recommendations.
Strong communication and interpersonal skills are essential for this role to ensure positive customer experiences. Patience, empathy, and the ability to listen actively are crucial in addressing customer problems effectively. Proficiency in using CRM software and other relevant tools is a plus.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Choice Home Warranty PH, Robinsons Cybergate Delta 2 Building, J.P. Laurel Ave, Agdao, Davao City, Philippines |
| Google Map | Google Map |
Job Application Information
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