Customer Service Representative (Collections Account) Jobs at ECHO Job Careers in Alabang, Metro Manila
ECHO Job Careers is currently accepting applications for the position of Customer Service Representative (Collections Account) in the Alabang area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
ECHO Job Careers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ECHO Job Careers |
| Position: | Customer Service Representative (Collections Account) |
| Region: | Alabang - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 24.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Types: Full-time, Permanent
Pay: Php20,00.00 – Php24,00.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental Pay Types:
- 13th-month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Alabang |
| Full Address | Generation One Resource Recruitment, 1216 Acacia Ave, Alabang, Muntinlupa, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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