Philippines Jobs

Customer Service Representative Jobs at CS-PAC Global BPO, Inc. in Makati, Metro Manila

CS-PAC Global BPO, Inc. company logo
Published 8 months ago

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CS-PAC Global BPO, Inc. is currently seeking applicants for the position of Customer Service Representative in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

CS-PAC Global BPO, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:CS-PAC Global BPO, Inc.
Position:Customer Service Representative
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

  • Assisting customers in making travel reservations, including providing information on available options, pricing, and promotions.
  • Manage travel and hotel bookings using Amadeus GDS.
  • Helping customers plan and organize their travel itineraries, suggesting activities, and providing information on destinations and cruise routes.
  • Managing changes to existing reservations, such as altering travel dates, upgrading accommodations, or making other adjustments based on customer requests.
  • Handling customer payments, addressing billing inquiries, and ensuring accurate and secure financial transactions related to travel bookings.
  • Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
  • Handles travel issues, conflicts, complaints, cancellations, and refunds.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address Pacific Sea BPO Services, Inc., 6805 Ayala Ave, Makati, Metro Manila, Philippines
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Company Information

CS-PAC Global BPO, Inc.

CS-PAC Global BPO, Inc. is a renowned BPO (Business Process Outsourcing) company based in the Philippines. With a strong presence in the outsourcing industry, CS-PAC Global BPO provides a wide range of services including call center support, customer service, technical support, and back-office solutions to clients worldwide. Known for its dedication to customer satisfaction and commitment to excellence, CS-PAC Global BPO offers cost-effective and efficient outsourcing solutions that help businesses streamline their operations and enhance their customer experience. With a highly skilled workforce and state-of-the-art technology, CS-PAC Global BPO is a trusted partner for businesses seeking to optimize their processes and drive growth.