Philippines Jobs

Customer Service Representative (CSR) Jobs at AWESOME CX Davao City in Davao City, Davao del Sur

AWESOME CX Davao City company logo
Published 10 months ago

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AWESOME CX Davao City is currently seeking applicants for the position of Customer Service Representative (CSR) in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

AWESOME CX Davao City operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:AWESOME CX Davao City
Position:Customer Service Representative (CSR)
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Responsibilities

  • Assist customers with inquiries and concerns
  • Provide information about products or services
  • Resolve customer issues in a timely and efficient manner
  • Maintain a professional and positive demeanor
  • Utilize communication skills to interact effectively with customers
  • Follow company guidelines and protocols
  • Document customer interactions accurately
  • Collaborate with team members to ensure customer satisfaction
  • Handle a high volume of incoming calls or messages
  • Stay knowledgeable about company offerings to better assist customers

Qualifications:

  • At least 18 years old
  • High school graduate, Senior Highschool graduate, College level, College graduate, or vocational graduate
  • Good English communication skills
  • With or without BPO experience
  • Patience and empathy when dealing with customers
  • Basic computer proficiency
  • Ability to handle stress and remain calm under pressure

Job Type: Full-time

Salary: From Php16,500.00 per month

Benefits:

  • Employee discount
  • Health insurance

Schedule:

  • 8-hour shift
  • Evening shift

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor’s degree (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Ability to Commute:

  • Davao City (Required)

Ability to Relocate:

  • Davao City: Relocate before starting work (Required)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Davao del Sur
City Davao City
Full Address Awesome OS, Ayala Business Center Matina Town Square, Gen. Douglas MacArthur Hwy, Davao City, 8000 Davao del Sur, Philippines
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Company Information

AWESOME CX Davao City

Awesome CX Davao City is a renowned customer experience (CX) company located in the vibrant city of Davao in the Philippines. With a strong commitment to delivering exceptional services, they specialize in providing customer support, sales, and back-office solutions to global clients. Their team of highly skilled professionals ensures outstanding customer satisfaction through personalized interactions, cutting-edge technology, and a deep understanding of clients’ needs. As an industry leader in the CX space, Awesome CX Davao City continues to exceed expectations and drive success for companies worldwide.