Philippines Jobs

Customer Service Representative (CSR) Jobs at Ecell Philippines in Clark Freeport Zone, Pampanga

Ecell Philippines company logo
Published 4 months ago

Ecell Philippines is currently seeking applicants for the position of Customer Service Representative (CSR) in the Clark Freeport Zone area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Ecell Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Ecell Philippines
Position:Customer Service Representative (CSR)
Region:Clark Freeport Zone - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Job/Position Summary: Under the general supervision of the Team Leader, performs various tasks pertinent to Customer Service, resolving customer concerns, answering calls, and reading/responding to emails ensuring accurate information delivery.

Responsibilities:

  • Provide prompt resolution to customer inquiries.
  • Accurately document and update records.
  • Follow up timely to ensure customer satisfaction.
  • Maintain diplomacy when dealing with upset calls.

Specifications:

  • Problem-solving skills.
  • Previous customer service or call center experience preferred.
  • Bi-lingual (English), proficient in written and spoken communication.
  • Proficient in Microsoft Office.

Job Types: Full-time, Permanent

Pay: From Php14,00.00 per month

Benefits:

  • On-site parking.
  • Transportation service provided.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Pampanga
City Clark Freeport Zone
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Job Application Information

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Company Information

Ecell Philippines

Ecell Philippines is a pioneering tech company based in the Philippines. With a strong focus on innovation and cutting-edge technology, they are driving the digital transformation of businesses and individuals alike. Through their wide range of products, solutions, and services, Ecell Philippines is empowering organizations to thrive in the digital age. Their team of highly skilled professionals consistently delivers exceptional results, ensuring customer satisfaction and long-term success. With a commitment to excellence, Ecell Philippines is reshaping the tech landscape in the Philippines and beyond.