Customer Service Representative (CSR) Jobs at Gratitude India in Alabang, Metro Manila
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Gratitude India is currently seeking applicants for the position of Customer Service Representative (CSR) in the Alabang area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Gratitude India operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Gratitude India |
| Position: | Customer Service Representative (CSR) |
| Region: | Alabang - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 15.000 - PHP 19.000 per Month |
| Job Type: | Full-time |
Job Description
Basic Requirements:
At least high school/Senior High School Graduate
With or without BPO experiences
Good to excellent communication skills
Must be amenable to work on site
Salary: 15k-19k package
Responsibilities:
- Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
- Actively listen to customer concerns and effectively identify and address their needs.
- Resolve customer issues accurately and efficiently, following established procedures and guidelines.
- Provide accurate and up-to-date information about company products, services, and policies.
- Actively promote and upsell additional products or services when appropriate.
- Document customer interactions and maintain detailed records.
- Escalate complex issues to supervisors when necessary.
- Adhere to company quality standards and performance metrics.
- Contribute to maintaining a positive and friendly team environment.
Job Type: Full-time
Salary: Php15,00.00 – Php19,00.00 per month
Application Question(s):
- Are you willing to have walk-in interviews?
Education:
- Junior High School (Preferred)
Language:
- English (Required)
Ability to Commute:
- Ayala Alabang (Required)
Ability to Relocate:
- Ayala Alabang: Relocate before starting work (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Alabang |
| Full Address | Gratitude Jobs Ahead, 504- B, Summit One Towers, Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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