Philippines Jobs

Customer Service Representative (CSR) Jobs at iOPEX Technologies PH in Taguig, Metro Manila

iOPEX Technologies PH company logo
Published 5 months ago

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iOPEX Technologies PH is currently accepting applications for the position of Customer Service Representative (CSR) in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

iOPEX Technologies PH operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:iOPEX Technologies PH
Position:Customer Service Representative (CSR)
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

A Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients. They act as a liaison between the company and customers, assisting with inquiries, complaints, and providing information about products or services. The primary goal of a CSR is to ensure customer satisfaction and maintain positive relationships with clients.

Key Responsibilities:

  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Managing a high volume of customer calls, emails, and live chats
  • Providing accurate and detailed information about company products or services
  • Processing orders, returns, and exchanges
  • Building rapport and maintaining positive relationships with customers

Skills and Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities
  • Ability to handle multiple tasks and prioritize work effectively
  • Attention to detail and accuracy
  • Empathy and patience when dealing with customer concerns

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Taguig
Full Address iOPEX Technologies Philippines Inc, Six/NEO, 26th St, Taguig, Metro Manila, Filipinas
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Job Application Information

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Company Information

iOPEX Technologies PH

iOPEX Technologies PH is a leading business process outsourcing (BPO) company based in the Philippines. With a focus on driving innovation and delivering exceptional customer experiences, iOPEX offers a wide range of services, including customer support, technical support, back-office solutions, and digital marketing. Their team of highly skilled professionals leverages cutting-edge technology to help companies achieve operational excellence while reducing costs. With a commitment to delivering results and exceeding client expectations, iOPEX Technologies PH has established itself as a trusted partner for businesses across various industries.